NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ultra 2 Plus won't boot - support case #18604734
I've been running a ReadyNAS Ultra 2 Plus for about four months now without any problems. A few days ago I upgraded it to the new 4.2.20 firmware, during which I think the system rebooted successfully...
Does sound like it could be a flash problem. USB Boot Recovery of 4.2.20 could be worth a try: http://home.bott.ca/webserver/?p=166
Basically you download the zip file referred to in the link above but use the firmware image of 4.2.20 (http://www.readynas.com/RAIDiator_x86_4_2_20_Notes) not the older one in the zip file.
However there is a possible negative side effect of USB Boot Recovery which would require NetGear tech support to remotely login to the unit to fix.
Normally however if you're getting this problem with a new unit you'd want to simply return it as DOA to the reseller and get a replacement.
Basically you download the zip file referred to in the link above but use the firmware image of 4.2.20 (http://www.readynas.com/RAIDiator_x86_4_2_20_Notes) not the older one in the zip file.
However there is a possible negative side effect of USB Boot Recovery which would require NetGear tech support to remotely login to the unit to fix.
Normally however if you're getting this problem with a new unit you'd want to simply return it as DOA to the reseller and get a replacement.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
