Ultra 2 Plus won't boot - support case #18604734

Thanks for the tips! My schedule is heavily overloaded with work, short selling my CA house, and moving to Oregon (trip #2 with U-Haul trailer tomorrow) - no time for experiments. I took the Ultra back to Frys this morning to return it within their 15 day window. I won't be back in CA until 6/2. So I have set all this aside for now. Netgear suport responded to my response to their response of yesterday today (see, I can emulate those marketing guys I -an engineer - have to deal with at work) and said to return it. Basic hardware failure on the board. Hmm, maybe there are some sort of "negative waves" at Frys that causes Netgear failures...... Two years or so ago they had a major run of bad power supply returns on all the Ready NAS units they sold - they pulled all ReadyNAS off the shelves for maybe a year.