NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Ultra 6 + OS6 admin page communication error
I have upgraded my Ultra 6 to OS 6,9.5 and the 6.10.10 and everything was fine until I deleted volume to reduce number of disks by replacing them with bigger ones. So, I screwed it up and it looked q...
The corrupted model and serial number mean that the VPD file in flash got corrupted. The NAS will not properly boot without a valid VPD file, and there is currently no way being made available to re-create it, as it's an encrypted file and only Netgear knows the key. It's not really common, but does happen often enough when upgrading a legacy NAS to OS6.10.x to be wary, and you did that several times.
Since the serial number is no longer important because there is no support and ReadyCloud is no more, perhaps some kind sole will share his Ultra6 VPD with you. Instructions for getting to it are here: Backup-and-restore-of-VPD-file-for-legacy-ReadyNAS-running-OS6
Thanks for your reply but I don't think this is the case. I had TLS 1.0 problem before upgrade to OS6 and solved it by using old Firefox. At that point browsers refused to connect to admin page. Now the page is accessible, I can see initial screen with version 6.9.5, but it shows Communication Error freezes there. Same with old Firefox.
(screenshot attached)
Sandshark thought you downgraded to 4.2.x, when in fact you downgraded to 6.9.5 (and then attempted again with 6.10.10).
You might need to do a factory default. Do you have a backup of the files on the NAS?
In fact I wanted to return to the beginning and did usb recovery to 4.2 but NAS did not boot. Then I recovered to 6.9.5 and it worked. The admin page of 6.9.5 is loaded but it couldn't start wizard. NAS files couldn't be accessed from LAN either.
Next I recovered to 6.10.10 which was loaded before crush. Result was the same as with 6.9.5. After every recovery I reset to factory default.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
