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Forum Discussion
CharlesR
Sep 20, 2014Guide
Ultra Plus Upgrade from Beta 6.1.9 to Release 6.1.9
I just downloaded and rebooted the release firmware from the latest beta and the unit appears to be working away but it's not found on the network. My Wake On Lan utility reports it being offline. Should it take more than a few minutes to upgrade? If not, any suggestions?
17 Replies
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- StephenBGuru - Experienced UserMine took less than 5 minutes. How long has it been booting?
- CharlesRGuideLonger than that... I can hear the disk being accessed and the LAN light(s) flash a touch. I installed RAIDar and it doesn't find it either.
The disk activity winks once in a while for a short period of time and the NIC flashes in short bursts almost as they are in a loop per se. Their activity never seems to vary... - mdgm-ntgrNETGEAR Employee RetiredHas it booted yet?
If not, put the NAS in tech support mode, let me know your agreement to http://kb.netgear.com/app/answers/detail/a_id/20932/~/netgear-remote-access-policy and let me know the 5-digit port number e.g. via PM. - CharlesRGuideI don't know if it ever rebooted as it's in the other room and I wasn't watching. Now the NIC light is pretty much flashing non-stop so it appears something is going on...
- mdgm-ntgrNETGEAR Employee RetiredCan you ping it?
Can you SSH to it (if you enabled SSH)? - CharlesRGuideCan't ping it.
- mdgm-ntgrNETGEAR Employee RetiredWhich model is this? If it is a 4-bay or 6-bay then looking at what is on the display on the front of the NAS would be helpful.
Edit: Oops. I see by searching through your posts you have a legacy 2-bay. - CharlesRGuideYep.. a Ultra Plus 2 bay. Where do I find the port number? And which lights are for service mode?
- mdgm-ntgrNETGEAR Employee RetiredSee http://kb.netgear.com/app/answers/detail/a_id/21100
The 5-digit port would show in the Info (far right) column in RAIDar when booted into tech support mode. - CharlesRGuideOK... going to put in service mode now...
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