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Forum Discussion
sapmec
Oct 30, 2022Aspirant
Unable to access boot menu on ReadyNAS 2304 using Reset + Power button combination
Hoping someone can provide some hints as to next steps. I have google'd and searched through this forum for different variations of 'cannot access boot menu' with and without 'readynas 2304' key word...
Sandshark
Nov 04, 2022Sensei - Experienced User
You should definitely not be keeping the power button depressed when you try to enter that menu. But I think I read that you also tried that. Can you see the NAS with RAIDar if there are no drives installed?
You may need a USB recovery rather than just an OS re-install, most likely because of a corrupted UBOOT.
sapmec
Nov 04, 2022Aspirant
Sandshark thanks for the reply and confirming I have not missed anything obvious so far.
Unfortunately, I have tried scanning using RAIDar to no avail...never finds it. Have tried jacking a Windows machine directly into both NAS ports and scanning that was as well. Never finds the NAS. Tried checking all Attached Devices in the Orbi router as well and cannot see it there either. The NAS has/had a fixed IP address assignment so would have thought it would have shown up in that search.
Have tried powering up with just Reset depressed as well as Reset + Power depressed with all drives in, no drives in, and just one drive in...all to no avail...never gets to 3 light solid Boot menu status.
Will try and search for USB boot information now on the forum and see if I can find those instructions and try that now...
- SandsharkNov 05, 2022Sensei - Experienced User
Assuming your RAIDar searches did include with no drives installed, then I think USB recovery is the next step.
- sapmecNov 06, 2022Aspirant
OK...found this article but wanted to see if someone can confirm that the firmware image file should go into the x86 folder since the 2304 series is not directly referenced in the USB Recovery Tool support article.
I have a ReadyNAS 2304 and this shows to have an Intel Celeron Dual Core processor according to this: https://www.netgear.com/media/RN2120_RR2304_RN3138_tcm148-55959.pdf . Since there are all sorts of warnings about attempting to use this USB Recovery Tool I just wanted to make sure I'm doing the right thing đ
How do I use the USB Recovery Tool on my ReadyNAS OS 6 storage system? | Answer | NETGEAR Support
5. Open the Recovery Tool folder on your desktop and move the firmware file into it:
- If the ReadyNAS is an RN100 or RN2120 series model, move the firmware file into the Arm folder.
- If the ReadyNAS is a 200 or 210 series model, move the firmware file into the rn2xx folder.
- If the ReadyNAS is a 310, 420, 510, 520, 620, 710, 3130/3138, 3220, 3312, 4220, or 4300 series model, move the firmware file into the x86 folder.
- SandsharkNov 06, 2022Sensei - Experienced User
Yes, the 2304 is an Intel X86 based system.
There is one thing I've seen before that caused a similar problem as you are experiencing: A bad temperature sensor. The NAS would shut down due to a detected overtemperature condition before boot was complete. Unfortunately, that's not a repairable failure.
But try the USB recovery first.
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