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Forum Discussion
earroyave
Apr 20, 2017Star
Unable to access Local Admin Page
I encountered the problem of not being able to access using ReadyCLOUD (which is now known to have been caused by a Netgear issue) and after logging into the Admin Page I did turn ReadyCLOUD back on - this was last week sometime. Once I did this I was able to view and access the shares once again and have access to the files I was looking for. Fast forward a couple of days, when attempting to go back to the Admin Page I am now getting the following error when selecting Manage | Admin Page from the readycloud.netgear.com address:
Local Admin Page
The Admin page can only be accessed when you are in the same network (LAN) as your device
So I tried accessing via the IP address https://10.xxx.xxx.xxx/admin and here I get the message:
Forbidden
You don't have permission to access /admin on this server.
Apache/2/2/31 (Debian) Server at 10.xxx.xxx.xxx Port 443
The ReadyNAS is now running firmware 6.6.1 and shows as being healthy but at the present time I cannot manage it.
Both computers I have used (one a Mac and another a Windows) are on the same network and both show the same issues. Any suggestions on how to gain access to the Admin Page so that I can manage this device?
Thanks!
Rebooting (by taking power off) seemed to solve my problem.
10 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
10.x.x.x are private addresses (will not route over the internet), so it is perfectly safe to post them.
Does the https://10.x.x.x/fwbroker respond?
Message I get is:
Forbidden
You don't have permission to access /fwbroker on this server.
Does it both on port 80 and 443.
- SandsharkSensei - Experienced User
Did you, perhaps without understanding the consequences (though I think it warns you), turn off HTTPS access on the System/Settings page?
I don't use ReadyCloud, but I assume you can check that and turn it back on if needed via ReadyCloud admin access.
Don't recall doing this as all I did was to turn ReadyCLOUD back on which solved the problem of being able to access the files. I did a port scan and see that 443 and 80 are both available though.
- mdgm-ntgrNETGEAR Employee Retired
What's the status of the NAS showing as in RAIDar?
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