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Forum Discussion

earroyave's avatar
Apr 20, 2017
Solved

Unable to access Local Admin Page

I encountered the problem of not being able to access using ReadyCLOUD (which is now known to have been caused by a Netgear issue) and after logging into the Admin Page I did turn ReadyCLOUD back on - this was last week sometime.  Once I did this I was able to view and access the shares once again and have access to the files I was looking for.  Fast forward a couple of days, when attempting to go back to the Admin Page I am now getting the following error when selecting Manage | Admin Page from the readycloud.netgear.com address:

 

Local Admin Page

The Admin page can only be accessed when you are in the same network (LAN) as your device

 

So I tried accessing via the IP address https://10.xxx.xxx.xxx/admin and here I get the message:

 

Forbidden

You don't have permission to access /admin on this server.

Apache/2/2/31 (Debian) Server at 10.xxx.xxx.xxx Port 443

 

The ReadyNAS is now running firmware 6.6.1 and shows as being healthy but at the present time I cannot manage it.

 

Both computers I have used (one a Mac and another a Windows) are on the same network and both show the same issues.  Any suggestions on how to gain access to the Admin Page so that I can manage this device?

 

Thanks!

 

  • Rebooting (by taking power off) seemed to solve my problem.

10 Replies

Replies have been turned off for this discussion
    • earroyave's avatar
      earroyave
      Star

      Message I get is:

       

      Forbidden

      You don't have permission to access /fwbroker on this server.

       

      Does it both on port 80 and 443.

  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User

    Did you, perhaps without understanding the consequences (though I think it warns you), turn off HTTPS access on the System/Settings page?

     

    I don't use ReadyCloud, but I assume you can check that and turn it back on if needed via ReadyCloud admin access.

    • earroyave's avatar
      earroyave
      Star

      Don't recall doing this as all I did was to turn ReadyCLOUD back on which solved the problem of being able to access the files.  I did a port scan and see that 443 and 80 are both available though.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        What's the status of the NAS showing as in RAIDar?

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