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Forum Discussion
ChrisJay
Jul 07, 2017Aspirant
Unable to connect to Admin Page on RN2120 after firmware 6.7.5 upgrade
Hello all, I have a NetGear ReadyNAS 2120 which has never missed a beat until last week when I upgraded the firmware to 6.7.5 (latest). The unit rebooted as normal however after I was unable ...
ChrisJay
Jul 13, 2017Aspirant
Hello!
Some progress has been made ... I think DISK 3 is buggered.
I have plugged it in to my laptop and run Lifeguard and the SMART Status is showing as FAIL. Looking at the SMART Drive INformation I have crosses next to Raw Read Error Rate and Reallocated Sector Count.
I have tried to do a QUICK TEST of the drive and get a communication error so I'm going with the drive made well be totally knackered.
I've been able to kick off an EXTENDED TEST which is running nice and fast then wen suport slow after 20 seconds. Its not been running for 1 minute and saying 400+ hours to finish - Thats 16 days! At the timer is still climbing.
I'm going to try and do an RMA with NetGear but not hopeful as I registered it when I got the unit but never uploaded the receipt and getting that will be fun (Now showing 800+ hours to finish).
Can I fire up the NAS with this drive out and let it run on three to test everything is ok or should I get a new drive first?
Cheers, Chris.
- StephenBJul 13, 2017Guru - Experienced User
You should be able to boot up the unit with three working disks (assuming XRAID or a flexraid mode with redundancy).
Your data is of course not protected until you replace the failed one.
Was the drive provided by Netgear? Or are the RMA comments about the NAS itself?
- TiggerTonkJul 28, 2017Aspirant
Also updated to this version of the OS and have the same lack of connection to the admin page. Still can access the shares and (hopefully) all the files on them via a mapping to the fixed IP but no browser, telnet or SSH access can be made.
Display panel correctly shows correct (fixed IP) on start-up 192.168... but before any access can be attempted flicks to a random 169.254.. .one. Tried a direct connection via crossover cable but attempting to use IP address in either range is met with the same response as when connected via router.
Could login before firmware update, wishing I done my monthly off-line backups before accepting the firm patch!
- Marty_MJul 31, 2017NETGEAR Employee Retired
Can the Raidar software utility detect the NAS on the network? Can you provide us a copy of the logs, you may use web sharing website like wikisend and just PM the download link.
Regards,
Marty_M
NETGEAR Community Team
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