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Forum Discussion
doctork3
Mar 06, 2017Aspirant
Unable to connect to ReadyNAS Admin page
ReadyNAS 102 Firmware 6.2.2 Device setup in RAID1, with data mirrored between 2 drives installed in the NAS. When attempting to connect to the web admin page of my ReadyNAS 102 NAS device, I ge...
- Mar 07, 2017
I'm guessing you probably uninstalled an app and then this problem started?
There was a known issue where uninstalling certain apps could lead to loss of access to the web admin page. This has since been addressed and other improvements made in newer firmware.One option would be to power down, remove your disks (label order), put a scratch disk in, use that to update the firmware, verify the firmware update was successful, power down, remove the scratch disk and put your disks back in and power on.
Another option I've mentioned to you in a PM I've just sent.
StephenB
Mar 06, 2017Guru - Experienced User
doctork3 wrote:
ReadyNAS 102
Firmware 6.2.2
Device setup in RAID1, with data mirrored between 2 drives installed in the NAS.
This is very old firmware (from 2014). The current production version is 6.6.1. After you resolve this problem, you should upgrade it. Generally speaking it's hard to give much help on ancient firmware. You might want to upgrade to 6.2.4 first, and then go to the current production firmware.
doctork3 wrote:
7) I tried to connect via Putty SSH. Result - Connection refused.
Was ssh enabled on the NAS?
doctork3 wrote:
3) Connection from chorme web browser to http://ip address]. Result - connection refused.
How about http://<ip-address>/admin
.
doctork3
Mar 07, 2017Aspirant
Yep, I agree :), the firmware is quite old. I am not aware of a way to upgrade it now that I cannot acces the web admin tool. Is it possible to upgrade the firmware without having access to the web admin tool?
I also tried http://<ip-address>/admin, to no avail.
ssh was NOT enabled on the NAS before I lost access?
I will also try some of the network isolation tips from RolandWausE, though I do not expect it to be a network issues. I think I am running into a known bug with this firmware version, and un-installing applications.
Thanks for your time and suggestions.
- mdgm-ntgrMar 07, 2017NETGEAR Employee Retired
I'm guessing you probably uninstalled an app and then this problem started?
There was a known issue where uninstalling certain apps could lead to loss of access to the web admin page. This has since been addressed and other improvements made in newer firmware.One option would be to power down, remove your disks (label order), put a scratch disk in, use that to update the firmware, verify the firmware update was successful, power down, remove the scratch disk and put your disks back in and power on.
Another option I've mentioned to you in a PM I've just sent.
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