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Forum Discussion
techmars87
Mar 07, 2018Aspirant
Unable to delete, move or rename files
fw: 6.9.2 drives installed - 1x wd red 6tb drive status - green unable to delete, movie & rename my data tried throw the web admin page and computers - file protocals: SMB & AFP. i am using w...
- Mar 09, 2018
It does look like the backup, verify backup is good, factory default (wipes all data, settings, everything), restore data from backup is the way forward here.
StephenB
Mar 08, 2018Guru - Experienced User
Ok. The disk of course looks fine. How did you check the disk in the NAS? Did you use the boot menu, the volume maitenance disk test, or something else?
Perhaps also look in system.log and search for BTRFS - there might be some file system issues.
You still have SMB access to the shares, correct? So you can offload the data (avoiding data loss).
techmars87
Mar 08, 2018Aspirant
I told the nas yo check disks from boot menu.
And also I have off loaded data already I’m just trying to prevent doing a factory reset because it will take a long time to reload data back
And also I have off loaded data already I’m just trying to prevent doing a factory reset because it will take a long time to reload data back
- StephenBMar 08, 2018Guru - Experienced User
did you see any btrfs errors in the system log?
- techmars87Mar 08, 2018Aspirant
yes
Mar 04 08:33:20 CAMERON-NG-NAS2 snapperd[4013]: delete subvolume failed, ioctl(BTRFS_IOC_SNAP_DESTROY) failed, errno:30 (Read-only file system)
Mar 04 08:33:20 CAMERON-NG-NAS2 snapperd[4013]: THROW: deleting btrfs snapshot failed
Mar 04 08:33:21 CAMERON-NG-NAS2 snapperd[4013]: delete subvolume failed, ioctl(BTRFS_IOC_SNAP_DESTROY) failed, errno:30 (Read-only file system)- mdgm-ntgrMar 08, 2018NETGEAR Employee Retired
So your filesystem has gone read-only. This could suggest that verifying you've got a good, up to date backup and factory reset (wipes all data, settings, everything) and restore from backup may be the best way forward.
Can you send me your logs (see the Sending Logs link in my sig)?
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