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Forum Discussion

rodrigues_lds's avatar
Aug 31, 2018
Solved

Unable to rename attached device name

After router update (v1.0.9.34_10.2.36), it is not possible to rename attached devices and its type (mobile, computer, etc) in the administration tab. In some cases, when I select a device in the attached device menu and when I select 'edit', weird characters are displayed as device name. If I dont change its type, QoS will have no effect. Does anyone is facing the same problem? My R7000 is set as router.

 

 

 

ps, someone keeps renaming the title to 'Device Name not displayed in Administration Logs', but that is not right! My problem is not with logs, but with attached device name in the administration tap!

26 Replies

  • Have the same router and running the same FW. Have owned this router about 3 yrs. I don't ever recall being able to specify/edit the "Device Type" in the GUI with any FW version.  You can do so in Genie, but not the router.  I can edit the "names" of my devies in 3 areas.  IP Reservation by MAC, Attached Devices and Access Control.  I use all 3.  If you have a screen shot where you are able to specify the device type, I'd like to see it. 

    • rodrigues_lds's avatar
      rodrigues_lds
      Guide

      Shadowsports, you will only be able to change the attached device type if QoS is set as ON (Advanced > Setup > QoS > Enable QoS) on your router. Then, you can establish data transmission priorities by setting the device type and its priority as shown in the picture below:

       

       

      • DontBlink's avatar
        DontBlink
        Tutor

        I am bumping this insteading of creating a new thread since it isn't too old. 

         

        I am having this same problem. Even when I change the names, they revert back and do not apply. This never happened before .34. Is this some how related to the changes made to Dynamic QOS? 

         

        Even when I change the names in the Nighthawk app, the names and device types revert back and do not apply. 

    • Jameson746's avatar
      Jameson746
      Tutor
      I’m not seeing V1.0.9.58_10.2.58 as an available update.
      • rodrigues_lds's avatar
        rodrigues_lds
        Guide

        Jameson, that is weird! I saw an update firmware version available three days ago and I updated my router. However, I opened Netgear website today and for some reason they dropped that version. As you can see in Netgear UI, my router has a newer version:

    • irishfl's avatar
      irishfl
      Initiate

      I am still experiencing this issue even after installing firmware V1.0.9.60_10.2.60

      • irishfl's avatar
        irishfl
        Initiate

        Does it make anyone a little nervous that Netgear can't fix a simple device label bug that's been around for months/years?  Makes me think their code is spaghetti.

  • I managed to get .58 before it was pulled. Didn't work initially but after a full reset with the button on the back of the router the naming issue did seem to be fixed. Updated to .60 and it still seems to be working. Try doing a reset and see if that fixes it.

  • The ability to rename devices doesn't work in version V1.0.9.60_10.2.60, or I have something not configured, or I don't know how to change the device names.  The router goes through the motions, but when all is done, the name of the device is as it was.  QOS is enabled.  I was able to name the devices prior to this update from what I believe was .42.

     

     

     

    • MargeE's avatar
      MargeE
      Aspirant

      I am also having this same problem.  Nighthawk R7000, FW 1.0.9.60_10.2.60.  Any update in sight?

      • lordbah's avatar
        lordbah
        Tutor

        Same issue - R7000 V1.0.9.60_10.2.60  edits to device name in Basic / Attached Devices / Edit don't stick. However in Advanced / Setup / LAN Setup / Address Reservation / Add, I can enter a Device Name, and that does stick and is displayed on Basic / Attached Devices.