NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to FW update
I have this same problem when attempting to upgrade from 6.2.5 except that if I power cycle the box, it reboots in 6.2.0. What can I do to upgrade to the latest FW since 6.2.0 on my box has issues wi...
Using a tip from JennC about trying to update manually, instead of through the web interface, I was able to point at the 6.2.5 zip file, run the update and reboot.
After a few minutes of activity on the NAS, it came up indicated 6.2.5 is now the FW level.
Thanks to JennC and mdgm for their support on this.
Now on to functional testing! (Can I actually copy large amounts of data to/from the NAS? - which was the lockup problem before SW upgrades last year).
josef
I did not get your email.
I resent them to NBSU_Logs at netgear.com (obviously with the correct substitution for "at"). My email client shows both emails were sent.
Is there a secondary way to get them to you?
josef
Got this response from the emails I sent trying to send the logs:
NBSU_Logs@netgear.com
A problem occurred during the delivery of this message. Please try to resend the message later.mailgw3.netgear.com gave this error:
Error: too many hopsThat happened twice, out of the three times I tried to send the logs. It appears your mail daemon is unhappy with my email. Do you have any suggestions? (I was able to do this before, during similar issues with the 6.1.8 timeframe updates.)
Hello jzeevi,
You may use wikisend.com and upload the logs, then post here the download link or PM mdgm the download link.
Regards,
JennC,
Thanks for the very useful pointer on how to do that. The file is uploaded to:
http://wikisend.com/download/375102/System_log-JZNas-20150903-081909.zip
I will PM with mdgm about that as well.
josef
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
