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Forum Discussion
Solved
unable to register product - already registered
Hi, I've just purchased a second ready nas, used from ebay. The seller says the unit is 10 months old, so I'd like to register it and have the remainder of the warranty (5 years?) However, I ca...
Paul_Thomas wrote:
Does this also prevent you using the warranty?
The warranty is not transferrable (which is why the registration can't be changed). You also won't be able to use paid Netgear support.
need to avoid reselling it as used.
JohnCM_Swrote:Hi Paul_Thomas,
Unfortunately, there is no way around this. The registration is not transferable. The purpose of registering the NETGEAR product is to avoid reselling it as used.
Regards,
JohnCM_S
NETGEAR Community Team
Well at last an admission from Netgear
Why on earth should any manufacturer wish to "avoid" their customers reselling their products as used?
I just bought a new car......if I sell it the buyer will enjoy the remainder of the warranty
I have to agree, It's a very strange policy.
I've alway bought HP laptops partly because of their 3 year transferable warranty.
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