NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to set up a share or access remotly
OK, just typed everything out to explain the problem and when I went to post it came up authentication failed.... so I am going to give a quick account of my issue. Before doing an update to firmwar...
I have a similar problem with me Homenetwork. After I made all the upgrades to the new firmwares I can not log onto my HomeNetwork ReadyNAS. The ReadyNAS remote icon on my desktop has disappeared. My system is dual system, I have Windows 10 on top of Parrallel 11, on my Mac Mini. This all worked fine until the upgrade. Thanks PC1staid for making this problem public
Hi StephenB, I can only get logged into the NAS as user name admin and password is password. I can no longer make my account (PC1staid) an admin account. I can make a user account but using my user name and password I can not log into the NAS at all. As for the temporary account for the client it now comes up on the right click as create a weblink ( go figure). I am sure it was just share before.
If I tried to log on within my internal network I could only access using windows explorer and putting in the ip address ( 192.168.1.103) and see the folders. I was unable to get into the settings. Now I am able to get in but all the user accounts I had on it were gone. I made my account again but when I tried to access again was unable to.
Since I have tried at home, I can now get access and make temp shares, but only log into the NAS using the default user name and password.
You should change the admin password to something else - both for security reasons, and because it will allow you to access the full data volume using the admin credentials.
You are saying that the accounts are missing from https://192.168.1.103/admin ???
I had four accounts for staff to log onto. Mine ( PC1staid) was an admin account and 3 others which were user accounts that the staff had their own data in folders in that only they could access their own data. When I got back in with the admin account the 4 accounts were not listed but the folders were there. Now I have made all four accounts again but unable to access any of the files from all four accounts. when I went back in as admin the accounts are there but my own is listed as a user not as admin. if I try to log in with any of the four user accounts I keep getting invalid login. I have deleted all four accounts and remade mine ( as a user for now) with the user name pc1staid and the password 123456. And yet I still can not access the NAS via the web browser. internally or externally. However last night, mucking about with it, I did manage to get access via my home internet and I did also manage to set up a temporary share. I just need to be able to set up 3 user accounts that will allow access to each member of staff to there own folder which is password protected. Once done I will just use the admin account for myself.
On this occasion it has been benificial that I hadn't changed the default username and password, else I feel I would have had to reset the box, which going by the setup will erase both the drives.
As I said, I am probably not seeing the wood for the tree's. It was simple enough to setup when I got the box last sept but now I just can't get my head into gear with it.
PC1staid wrote:
On this occasion it has been benificial that I hadn't changed the default username and password, else I feel I would have had to reset the box, which going by the setup will erase both the drives.
You can't change the default "admin" username, or delete/disable that account. But you can and should change its password. If something happens and you forget it, you can do an OS reinstall - which will reset the admin password to password, and reset the IP configuration to use dhcp. Data (and other settings) remain intact.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
