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Forum Discussion
khurni
Mar 26, 2016Tutor
Unable to upgrade to Pro plan for ReadyNAS Vault?
I've got an existing Personal Plan that is 50 GB pre-paid ($4.95/month or $49.95/year). I have gone a smidgen over my storage. The website: http://www.readynasvault.com/cloudfs/ Says there'...
- Mar 29, 2016
Thank you. I was able to get in touch with ReadyNAS Support and they provided me with a special URL to click on to purchase the plan. although I still have no answer as to why the website URL lists one thing and the readynas Vault "upgrade" links list something completely different.
Seems like someone at NetGear changed the webpages and didn't link them all properly.
mdgm-ntgr
Mar 28, 2016NETGEAR Employee Retired
You could try contacting ReadyNAS Vault Support and asking them about this.
khurni
Mar 29, 2016Tutor
Thank you. I was able to get in touch with ReadyNAS Support and they provided me with a special URL to click on to purchase the plan. although I still have no answer as to why the website URL lists one thing and the readynas Vault "upgrade" links list something completely different.
Seems like someone at NetGear changed the webpages and didn't link them all properly.
- mdgm-ntgrMar 30, 2016NETGEAR Employee Retired
Can you let me know the URL that has info that needs updating please?
- khurniMar 31, 2016Tutor
mdgm wrote:Can you let me know the URL that has info that needs updating please?
I would, but it only shows up if you need to upgrade storage.
https://vault.readynas.com/account/management/dashboard.aspx
It would show below, a series of "slides" of the plans that my account was eligible for.
Now it shows empty.
So I'm guessing either they fixed it (removed it) or, by giving me the correct URL to access, now that I'm upgraded, it's no longer displaying the wrong information.
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