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Unable to view admin page, RAIDar 'Management service offline'
I'm trying to access our companies ReadyNAS and it keeps showing up an error/warning screen when trying to view the web admin page. This is after it requests and accepts the login credentials. On op...
Hello Ziffel,
Firmware version 6.7.5 was recently release, you may want to try this version.
Regards,
Marty
NETGEAR Community Team
What firmware is running on the NAS? Was it just updated?
As far as logs go, the process there is that you'd email them when requested by a Netgear mod. There is some information leakage when you post the the full log zip file publicly.
Note I don't work for Netgear. So wait a bit and see if mdgm-ntgr or another Netgear mod asks. The email address you'd use is buried in this knowledge base article: https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
Thanks for all the handy information. I'll keep my eyes peeled for a mod post if i get one.
The machine is running firmware 6.7.3. I havent done a firmware upgrade in a while so if that has updated recently its been through auto update.
I'm not sure if i enabled ssh or how to connect and update firmware via ssh. I can't even find anything in the instruction manuals about how the process works.
If it's enabled you can connect with putty on a Windows PC, or terminal on OSX. The username is "root", the password is the NAS admin password.
Sure. Send the logs in if you want.
If you suspect you may have run into an issue fixed by 6.7.4 or 6.7.5 Beta 1 you can try updating using https://ip.address.of.nas/fwbroker
Note that it's important to check some things in the logs before jumping to that conclusion e.g. disk health, volume is mounted fine, fullness of root volume etc.I've posted the logs to you now.
I'll wait for a response before updating or reinstalling the firmware from the web link you listed.
Thanks
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