Forum Discussion

Aspirant

Jun 13, 2017

Solved

Unable to view admin page, RAIDar 'Management service offline'

I'm trying to access our companies ReadyNAS and it keeps showing up an error/warning screen when trying to view the web admin page. This is after it requests and accepts the login credentials. On op...

Booting

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Marty_M
Jun 23, 2017
Hello Ziffel,

Firmware version 6.7.5 was recently release, you may want to try this version.

Regards,
Marty
NETGEAR Community Team

Ziffel

Aspirant

Jun 13, 2017

Thanks for all the handy information. I'll keep my eyes peeled for a mod post if i get one.

The machine is running firmware 6.7.3. I havent done a firmware upgrade in a while so if that has updated recently its been through auto update.

I'm not sure if i enabled ssh or how to connect and update firmware via ssh. I can't even find anything in the instruction manuals about how the process works.

StephenB

Guru - Experienced User

Jun 13, 2017

If it's enabled you can connect with putty on a Windows PC, or terminal on OSX. The username is "root", the password is the NAS admin password.

mdgm-ntgr
NETGEAR Employee Retired
Jun 13, 2017
Sure. Send the logs in if you want.

If you suspect you may have run into an issue fixed by 6.7.4 or 6.7.5 Beta 1 you can try updating using https://ip.address.of.nas/fwbroker

Note that it's important to check some things in the logs before jumping to that conclusion e.g. disk health, volume is mounted fine, fullness of root volume etc.
- Ziffel
  Aspirant
  Jun 13, 2017
  I've posted the logs to you now.
  I'll wait for a response before updating or reinstalling the firmware from the web link you listed.
  
  Thanks
  - mdgm-ntgr
    NETGEAR Employee Retired
    Jun 14, 2017
    I would think from looking at your logs that updating the firmware is worth a try.