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Update to 6.7.5 failed - Admin page won't load but can access drives
Hi, I tried to update to 6.7.5 from 6.7.4 but it seems to have failed. My RN204 still boots and I can access the data on my drives but the webui (admin page) refuses to load. I have tried using t...
raidar can detect it. i used systemctl status apache command and found out there was a missing libphp5.so file that was causing the apache server to not start. I reinstalled that using apt-get install libapache2-mod-php5 and now it seems to work.
any idea why it would have stopped working?
Hello jayedog,
Can the raidar software utility detect the NAS on the network? If it does please download the logs from the raidar and provide us a copy. I will send PM on how you could send us the logs.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
raidar can detect it. i used systemctl status apache command and found out there was a missing libphp5.so file that was causing the apache server to not start. I reinstalled that using apt-get install libapache2-mod-php5 and now it seems to work.
any idea why it would have stopped working?
There have been some upgrade issues with php lately.
Anyway, I'm glad you have it fixed.
- Hello all. My 102 model also got in problems after updating to 6.7.5
In not able to use admin panel but i can files from share. My apache is creating problem as many guy posted here. I even tried https://192.168.0.10/fwbroker . But it shows 6001010007 error on opening webpage.
I asked netgear people to help. They suggest osreinstall. I tried that but fail. Still apache problem.
My ssh is also disabled at the time of installing 6.7.5 plz tell me steps to install libphp5 from backend using ssh commands. And how can i access nas from command line. I don't have much experience with linux. But i will try if any one can help me. Plz help me
Http log contain this lib5 missing error:
Jul 30 10:14:53 ReadyNAS apache2[2484]: apache2: Syntax error on line 244 of /etc/apache2/apache2.conf: Syntax error on line 1 of /etc/apache2/mods-enabled/php5.load: Cannot load /usr/lib/apache2/modules/libphp5.so into server: /usr/lib/apache2/modules/libphp5.so: cannot open shared object file: No such file or directoryIt appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community Team- Dear marty_m, will you plz give other users chance to reply. I did not see your any reply in the thread, when i posted some request, why you come in between. Here other user also solved their problem who were facing 6.7.5 issues like me. So plz
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