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Forum Discussion
jayedog
Jun 28, 2017Tutor
Update to 6.7.5 failed - Admin page won't load but can access drives
Hi, I tried to update to 6.7.5 from 6.7.4 but it seems to have failed. My RN204 still boots and I can access the data on my drives but the webui (admin page) refuses to load. I have tried using t...
- Jun 30, 2017
raidar can detect it. i used systemctl status apache command and found out there was a missing libphp5.so file that was causing the apache server to not start. I reinstalled that using apt-get install libapache2-mod-php5 and now it seems to work.
any idea why it would have stopped working?
Marty_M
Aug 08, 2017NETGEAR Employee Retired
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community Team
vikramdabas
Aug 08, 2017Aspirant
Dear marty_m, will you plz give other users chance to reply. I did not see your any reply in the thread, when i posted some request, why you come in between. Here other user also solved their problem who were facing 6.7.5 issues like me. So plz
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