NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ulfrickardsson's avatar
Oct 17, 2012

Updating Readynas duo from 1 to 2tb not easy

Hello

I thought it would be easy to upgrade my Readynas v1 from 2 1tb to 2 tb.

As instructed, I just replace one of the 1tb disks with 1 2tb disk. 8 hours later a get a message that it is fully retundant.

When trying to reboot it is impossible, I get the message "felaktig root" in raidar and the only way to reboot is to remove the 2tb drive.

One of the reasons for buying this NAS was that it was supposed to be easy, its really not easy. Its impossible

What should I do?

5 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Perhaps you should open a on-line support case (which is free).

    What firmware is your V1 running?

    BTW, you might want to update your profile to indicate the NAS you actually own.
  • Thanks for answer

    I thougt this was the place to have on-line support ?

    I updated to the last firmware yesterday when I reinstalled the old 1tb disks
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    This is the forum, for support cases see the "Online Submission" link in my sig.

    What firmware was running on the NAS unit previously?

    What brand and model 2TB disks are installed?
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Knowing the actual firmware revision also confirms the platform (which is particularly confusing for the Duo and NV+).
  • Hi all
    I have been in contact with support and just been told that there is a known issue with WD20EARX. Even that it is in the compability list the NAS need to do a factory reset in order for the NAS to recognize the disk.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More