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Upgrading to 6.10.1
This morning I was prompted to update to 6.10.1, and so i did (from 6.10.0HF2) After the classical double reboot, the unit is stuck in a state where the screen says “Rebooting: upgrading FW” for a ...
Hi guys,
Despite the zero intereste or guidance from Netgear members on this forum, I managed to put the Pro 6 back online.
I indeed used the boot menu, with the option “Reinstall OS”; it took ages, but it brought the NAS back to life. Little huge detail: the RAID array had to be synced up once it was back online (and it took an extra 8 hours).
It’s the 3rd OS upgrade that breaks this NAS...
The upgrade to 6.10.0 also had hick-ups. But I could connect via SSH and relaunch the upgrade; which didnt happen this time.
The installed and the NAS in general worked fine in 6.10.0, but the "available apps" in the app store became almost non-existent, not really sure why.
Does tech support mode work? You could attempt to relaunch the update from there.
Hi StephenB,
I was waiting for some more feedback, so I havent tried the tech support mode yet. Since I'm not familiar with it, I'll have to read the friendly manual first. :-)
I'll let the community know, once I put your suggestion to the test.Hi guys,
Despite the zero intereste or guidance from Netgear members on this forum, I managed to put the Pro 6 back online.
I indeed used the boot menu, with the option “Reinstall OS”; it took ages, but it brought the NAS back to life. Little huge detail: the RAID array had to be synced up once it was back online (and it took an extra 8 hours).
It’s the 3rd OS upgrade that breaks this NAS...
Interesting, of all the units I have used/managed the Pro 6 has been the most stable, even after upgrading to OS 6. Do you think the drives might be involved? I've seen issues when one has some SMART errors, even when not failed. Regardless, glad you recovered the unit!
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