NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Renowden
Oct 16, 2017Aspirant
UPS Warning
I have had this Duo for some time now with no trouble. I recently introduced a UPS device (CyberPower 1300) and connected the USB to the NAS and all went fine - it showed up on the FrontView with a green light. I set the parameters required and ran a test by powering off at the wall and all was fine - the UPS took over, though I didn't run it down to shutdown.
However ever since doing that, now that the wall power is back on, the FrontView is showing the UPS light as flashing amber and the message on the Health page is "CPS CP1300EPFCLCD, Battery charge: 100%, 12 minutes"
How to I reset this please?
My firmware level is RADiator 4.1.16 which I think is the latest version. There are two 1TB drives installed.
15 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
How much run time is shown on the cyberpower front panel?
- RenowdenAspirant
Hi - the front panel shows 14-15 minutes and 100% charged. There are other things on the circuit which is why the run time is fairly low but it will be enough.
Oh, and the test was over a week ago and it is still showing amber.
- StephenBGuru - Experienced User
I am thinking the NAS has a fixed threshold, and that the cyberpower run-time is below it. I think you'll have to ignore it.
Personally I don't think I'd trust a run time that short (if the UPS is highly loaded, the battery drain becomes non-linear - making the actual run time hard to predict). Cyberpower has a chart that shows this here: https://www.cyberpowersystems.com/tools/runtimes/ Notice that the scale for runtime is logarithmic.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!