NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bkxit's avatar
bkxit
Tutor
Nov 21, 2019
Solved

Warning Message...

Nov 21, 2019 08:00:18 AM

Volume: System volume root's usage is 81%. This condition should not occur under normal conditions. Contact technical support.

 

Hi All.

               Just had this alert message .. anybody any ideas what to do next ??

I dont think i have any tech support apart from the original 90 day thats expired.

F/W 6.10.2

 

Any help would be appreciated

14 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    bkxit

     

    Welcome to the Community!

     

    That warning message appears when your ReadyNAS System Volume capacity reaches 80% and up. This means that an app installed or logs that uses your System volume is filling up the space and this is not normal since the app or logs should not be using the System volume.

     

    I would suggest contacting Support through my.netgear.com so they can assist you on getting this corrected. You will have to purchase a contract if your 90 days support is expired.

     

    Otherwise, accessing the NAS through SSH and removing the files filling up the space is another resolution. This will need you to be comfortable using it.

     

     

    HTH

     

     

    Regards

     

    • bkxit's avatar
      bkxit
      Tutor

      Hi Marc.

                     Many thanks for the quick reply............  Sorry to show a bit of ignorance here,

      So the System volume , Thats not the free disc space then ?

      I have 1.47tb data and 2.16 Free.

      so to my thinking i have enough free disc space ???

      I have just cleared the system logs and im running scrug defrag and ballance.

       

      Is the sys volume a specific area of the storage ???

       

        Again thanks for your helpfull reply..

                                   Best Wishes John..

       

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        bkxit

         

        Yes Data volume is different from System root volume.

         

        System is actually 4GB in size. Unfortunately, clearing the system logs and or running volume maintenance may not affect the system volume since it is actually targeting the data volume.

         

        It is really advisable to contact Support for proper assistance or use the Community guide on clearing up System root volume but only if you are comfortable using SSH.

         

        HTH

         

         

        Regards

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More