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Forum Discussion

GH's avatar
GH
Aspirant
Oct 12, 2015

USB device name changed after update to 6.4.0 final

after the update from 6.2.5 the names of the external usb drives changed,

so all backup jobs have to be changed.

(RN104 , 4 disks WDC WD20EFRX-68EUZN0, ReadyNASOS-6.4.0)

11 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi GH,

     

    I need to gather some information that may help us figure out the problem that you have raised. I have summarized my questions below. 

     

    1. Did you eject the external disks before doing the update?

    2. If you will eject them now, reboot the unit and then plug them back in. Will you get their old USB names? 

     

    I look forward to your response.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • Longisland's avatar
      Longisland
      Guide

      Here's the same problem:

      After installing 6.4.0

      USB_HDD_2 -> USB_HDD_5

      USB_HDD_3 -> USB_HDD_6

       

      All Backup jobs have been changend.

      The server massage after the backup-job lloks like this:

      Sicherungsauftrag Backup-1-Daten erfolgreich abgeschlossen.
      
      
      
      -------- Informationen zum Sicherungsauftrag --------
      Name des Sicherungsauftrags: Backup-1-Daten
      Typ des Sicherungsauftrags: Inkrementell
      Protokoll: rsync
      Sicherungsquelle: [Daten]/
      Sicherungsziel: [remote:rsync]/127.0.0.1::USB_HDD_2
      Startzeit der Sicherung: Di Okt 13 2015  7:45:21
      Endzeit der Sicherung: Di Okt 13 2015  7:45:21
      Sicherungsstatus: Fehlgeschlagen: Verbindung kann nicht hergestellt werden. Prüfen Sie, sofern erforderlich, die Verbindung und die Authentifizierung.

      Very spooky.

      First quot is "Backup succesfull"

      Last quot ist "Can't get connection"

       

      Netgear the god job is the other one.

       

    • GH's avatar
      GH
      Aspirant

      Hi BrianL,

      I had ejected the external drive and disconnected. Then I did a reboot of the nas before doing the update.

       

      After the update I connected the external disk and it was not detected. Then I did a reboot with the external disk connected and it appears with the new name.

      I just ejected it again and disconnect it, then did a reboot. Now it is detected with the new changed name after connection again. 

       

      I checked it also with a 2. external disk, same result, the name is changed now.

       

      So it's now not a problem for me because I already changed the backup jobs.

      Kind regards,

      GH

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi GH,

         

        I have tested it several times and the names haven't changed. How many external USB hard drives are plugged in the NAS? 

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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