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Forum Discussion
tonymazz31
Jan 21, 2025Aspirant
USB drive no longer recognised
I have been connecting the same external USB drive to my ReadyNAS to perform backups and now after the latest firmware update to 6.10.10 it is now no longer recognised. This now makes it impossible f...
- Jan 31, 2025
tonymazz31 wrote:admin@yallara:~$ df / -h
Filesystem Size Used Avail Use% Mounted on
/dev/md0 4.0G 4.0G 0 100% /
Yes, this is the problem - a completely full OS partition.
Do you know how to find the largest files?
You can try moving into the top level folders - for instance cd /var
Then try this: du -hsx * | sort -rh | head -10
StephenB
Jan 21, 2025Guru - Experienced User
tonymazz31 wrote:
I would appreciate that support look into this instead of suggesting that I purchase a new NAS.
Support is no longer available, and it's been a long time since Netgear responded to a post here. They wouldn't tell you to purchase a new ReadyNAS, since there are none. The most recent ReadyNAS platforms were launched in 2017.
- What model NAS do you own?
- Have you tried all the USB ports on the NAS?
- How are you formatting the drives?
- tonymazz31Jan 29, 2025Aspirant
Stephen, thanks for your reply.
It's a ReadyNAS RN102.
I'm connecting to the NAS using a mac and in finder I can now see the USB drive and it's contents but it is not appearing in the NAS console and so I can't run any of the backup jobs.
The drives were formatted as ntfs and were last working on the 12th December 2024.
- StephenBJan 29, 2025Guru - Experienced User
tonymazz31 wrote:
It's a ReadyNAS RN102.
Thanks. What firmware is it running?
tonymazz31 wrote:
I'm connecting to the NAS using a mac and in finder I can now see the USB drive and it's contents but it is not appearing in the NAS console and so I can't run any of the backup jobs.
Have you tried all three USB ports on the NAS (including the USB 2.0 port on the front)?
- tonymazz31Jan 29, 2025Aspirant
Hi Stephen, it's firmware 6.10.10 and yes i have tried all USB ports.
I also tried to downgrade the firmware and it accepts the img file but then does not prompt me to install the firmware.
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