Forum Discussion

Aspirant

Mar 30, 2017

USB Errors on 6.6.1

A client of mine is still receiving issues with hot-swapping external drives even after 6.6.1 stated the issue was fixed. Thu Mar 30 2017 14:28:43 Backup: Successfully completed backup job...

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FramerV

NETGEAR Employee Retired

Apr 04, 2017

Hi jimmyn,

We do have an official 6.7.0 firmware.

ReadyNAS OS 6 Software Version 6.7.0

If it still fails to have the USB connection stable, please send us your system logs.

How do I send all logs to ReadyNAS Community moderators?

Regards,

jimmyn

Aspirant

Apr 06, 2017

I am still experiencing this issue.

I have emailed you the logs and referenced this post.

Skywalker
NETGEAR Expert
Apr 06, 2017
What is the model number of the external drive? Is it a bus-powered 2.5" drive?
- jimmyn
  Aspirant
  Apr 06, 2017
  The drives are:
  
  Toshiba v63700-H 2TB
  
  Cheers
  - jimmyn
    Aspirant
    Apr 06, 2017
    Any ideas with this one?