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jimmyn's avatar
jimmyn
Aspirant
Mar 30, 2017

USB Errors on 6.6.1

A client of mine is still receiving issues with hot-swapping external drives even after 6.6.1 stated the issue was fixed.   Thu Mar 30 2017 14:28:43   Backup: Successfully completed backup job...
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jimmyn's avatar
jimmyn
Aspirant
Apr 06, 2017

I am still experiencing this issue.


I have emailed you the logs and referenced this post.

Skywalker's avatar
Skywalker
NETGEAR Expert
Apr 06, 2017

What is the model number of the external drive?  Is it a bus-powered 2.5" drive?

  • jimmyn's avatar
    jimmyn
    Aspirant
    Apr 06, 2017

    The drives are:

     

    Toshiba v63700-H 2TB

     

    Cheers

    • jimmyn's avatar
      jimmyn
      Aspirant
      Apr 06, 2017

      Any ideas with this one? 

      • jimmyn's avatar
        jimmyn
        Aspirant
        Apr 06, 2017

        Please disregard, Backup jobs were not set to disconnect USB on completion and this NAS clearly doesn't like having it's drives ripped out harshly.

         

        We did some testing and as long as USB is disconnected properly it is fine.

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