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Forum Discussion
Using a Scan To Network share (OfficeJet 9130)
Hi i am struggling with trying to get a Hp OfficeJet 9130 to scan direct to my Infrant ReadyNAS NV. I have created a share, given it a password. I can connect to it using a xp box no problem. In...
Well, here it is eight days later, so time for an update. HP Support and I have exchanged nine emails to this point. Here's the latest I've sent them today:
Hello,
Per your latest instructions, I uninstalled the HP Image Manager, downloaded the Solution Center, installed it, re-typed in the configuration information for setting up a Network Scan in the Solution Center software, TESTED the configuration within the Solution Center, which was Successful, then let the Solutions software launch the embedded web server. That worked fine. I closed the browser and attempted to scan from the HP Officejet 8500 to the same network drive that passed the configuration test. The same result occurs, which is that the Scanner successfully authenticates to the network share, starts to create the scan file (about 16-17K written to disk) and then Freezes up. This requires that the HP Officejet be powered off and then back on to clear itself.
This is exactly the same error sequence as I have originally reported on this trouble ticket. I do not believe that the problem is with the Netgear ReadyNAS Duo networked attached storage device. I believe that the problem is within the HP FIRMWARE for this device, in that it is not doing SMB properly, per these log entries on the debug SMBD log of the ReadyNAS:
[2009/05/19 11:45:15, 2] auth/auth.c:check_ntlm_password(309)
check_ntlm_password: authentication for user [yr] -> [yr] -> [yr] succeeded <----- HP SOLUTIONS SETUP TEST
[2009/05/19 11:51:32, 2] auth/auth.c:check_ntlm_password(309)
check_ntlm_password: authentication for user [yr] -> [yr] -> [yr] succeeded <----- SCAN ATTEMPT FROM HP 8500
[2009/05/19 11:52:01, 0] smbd/reply.c:reply_write_and_X(3118)
write_andX: (OS 8) End of header assumed at 64 but was at 59. <----- ERROR BY HP 8500
[2009/05/19 11:52:01, 0] smbd/reply.c:reply_write_and_X(3122)
write_andX: SMB headerlength of 59. Fall back to regular write reading 1380 bytes
Please please please escalate this to someone who is involved in HP FIRMWARE development and support for this device. Thank you!
Hello,
Per your latest instructions, I uninstalled the HP Image Manager, downloaded the Solution Center, installed it, re-typed in the configuration information for setting up a Network Scan in the Solution Center software, TESTED the configuration within the Solution Center, which was Successful, then let the Solutions software launch the embedded web server. That worked fine. I closed the browser and attempted to scan from the HP Officejet 8500 to the same network drive that passed the configuration test. The same result occurs, which is that the Scanner successfully authenticates to the network share, starts to create the scan file (about 16-17K written to disk) and then Freezes up. This requires that the HP Officejet be powered off and then back on to clear itself.
This is exactly the same error sequence as I have originally reported on this trouble ticket. I do not believe that the problem is with the Netgear ReadyNAS Duo networked attached storage device. I believe that the problem is within the HP FIRMWARE for this device, in that it is not doing SMB properly, per these log entries on the debug SMBD log of the ReadyNAS:
[2009/05/19 11:45:15, 2] auth/auth.c:check_ntlm_password(309)
check_ntlm_password: authentication for user [yr] -> [yr] -> [yr] succeeded <----- HP SOLUTIONS SETUP TEST
[2009/05/19 11:51:32, 2] auth/auth.c:check_ntlm_password(309)
check_ntlm_password: authentication for user [yr] -> [yr] -> [yr] succeeded <----- SCAN ATTEMPT FROM HP 8500
[2009/05/19 11:52:01, 0] smbd/reply.c:reply_write_and_X(3118)
write_andX: (OS 8) End of header assumed at 64 but was at 59. <----- ERROR BY HP 8500
[2009/05/19 11:52:01, 0] smbd/reply.c:reply_write_and_X(3122)
write_andX: SMB headerlength of 59. Fall back to regular write reading 1380 bytes
Please please please escalate this to someone who is involved in HP FIRMWARE development and support for this device. Thank you!
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