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Forum Discussion
Virus incorrectly flags wextract.exe
I am new to the readynas product and have just installed a RN10400 and for belts and braces turned on the antivirus feature. Having copied my XP latop I now keep getting:- Antivirus scanner found ...
-- source: http://www.commtouch.com/product-faqs/
How do you investigate and study false negative and false positive mail for improving your anti-spam engine?
Commtouch provides a easy tool for partners to report false negatives (FNs) or false positives (FPs). A team of spam analysts manually reviews each false positive and adjusts RPD algorithms to avoid similar FPs in the future. An automated process analyzes false negatives and uses that information as part of the RPD feed, to benefit future queries.
So you can't report directly, but NTGR can ask the AV vendor to update their signature database.
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