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Forum Discussion

PeteC2017's avatar
PeteC2017
Aspirant
Jan 30, 2023
Solved

Volumes now showing inactive after reboot

on one of our ReadyNAS 4312 after a reboot all the disk in the Raid 5 are showing as inactive.  nothing has been written to the NAS.  Isa there a way to bring the drives on line and recover the data ...
  • StephenB's avatar
    StephenB
    Jan 30, 2023
    PeteC2017 wrote:

    it looks like some sort of OS issue, I cannot add SHH servicers.

    Have you been able to download the log zip file?

NiveditaP's avatar
NiveditaP
NETGEAR Employee Retired
Apr 03, 2023

Hello PeteC2017 

 

Could you please look into the disk logs , if ATA Error count is greater than 0 then it seems your drive have gone faulty.

Also, if you are using Raid 5 then the NAS should work with 3 drives.

 

Have a lovely day, 
Nivedita Pa
Netgear Team 

Sandshark's avatar
Sandshark
Sensei
Apr 04, 2023

ATA errors are not always due to the drive.  SMART can't determine if it's the hardware on the drive side, the NAS (PC, etc.) side, or even another drive on a companion SATA bus.  I had an EDA500 on which the eSATA cable became loose, and the result was dozens of ATA errors before the volume was corrupted and went read-only.

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