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Forum Discussion
MarcR
Jan 19, 2016Aspirant
WD Red 3TB could not be used in NetgearNAS NV+ RND4000
I have a ReadyNAS NV+ RND4000 with this configuration
Ch 1 : Seagate ST2000DL003-9VT166 [1862 GB]
Ch 2 : Seagate ST2000DL003-9VT166 [1862 GB]
Ch 3 : WDC WD20EARX-00ZUDB0 [1862 GB]
Ch 4 : WDC WD20EARX-00ZUDB0 [1862 GB]
The disk in Ch1 is logging errors so I decided it's time to change it and went and bought a WD30EFRX WD Red 3TB.
I then tried to remove the Seagate ST2000DL003-9VT166 and add the WD30EFRX WD Red 3TB and I got this error:
<< The disk attached to channel 1 could not be used. The most common reasons are RAID resync in progress, faulty drives, and disks that are too small to be added to the array. >>
So I reinserted the original Seagate ST2000DL003-9VT166 and it accepted it and it's re-syncing but I'd really like to change that disk.
Any idea why the WD Red 3TB is not accepted.
- It's not dead, I tried two WD Red 3TB
- It's not too small, it's actually 1TB larger than the three 2TB disks remaining.
Thanks
6 Replies
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- JennCNETGEAR Employee Retired
Hello MarcR,
Welcome to the community!
When you removed the disk 1 that has errors, were you able to access the files? With XRAID (RAID5 in your case since that is a 4-bay NAS), you are allowed to have 1 faulty disk and still have the data intact so you should still be able to see the files without one of the 4 disks.
If you are still able to and the new disk you are inserting is not being accepted, please make sure that new disk is empty an no partition. I suggest you check it with diagnostic tools.
Regards,
- MarcRAspirant
The two drives I tried were brand new, factory sealed. They're unlikely to have had any data on them, not even a partition.
Yes, the unit is working fine with or without the Ch1 disk. It's in X-RAID mode.
- StephenBGuru - Experienced User
MarcR wrote:
I have a ReadyNAS NV+ RND4000 with this configuration
Any idea why the WD Red 3TB is not accepted.
- It's not dead, I tried two WD Red 3TB
- It's not too small, it's actually 1TB larger than the three 2TB disks remaining.
It's not accepted because your NV+ doesn't support disks > 2 TB.
It's a very old platform, and can't handle GPT formatting. The disk sizes also can't be correctly detected, which is why it is reported as too small.
There is no workaround.
- MarcRAspirant
Thanks Stephen.
Before I go wasting more money on drives, two questions:
- In your opinion, will the WD Red 2TB work instead of the 3TB?
- What's the replacement product for the NV+? I've been happy with Netgear.
Marc
- JennCNETGEAR Employee Retired
Hello MarcR,
Did not notice that you were inserting 3TB disk, this wont work on old NAS units. You can only use max of 2TB size of disk.
Best that matches this old NAS is RN104 or the RN204. Check http://netgear.com/home/products/connected-storage/
Regards,
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