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Forum Discussion

Sloth32's avatar
Sloth32
Aspirant
May 04, 2017

What is a (null)+ffffffff88ec2940 error mean on main display ?

Hi,   I've been getting this error on the front display of my NAS for a while on and off. I've rebuilt the array and it made no difference. My cuurent setup is a Raid 5 setup with 6 x 4tb drives. C...
Performance
JennC's avatar
JennC
NETGEAR Employee Retired
May 04, 2017

Hello Sloth32,

 

Aside from getting this error message, what other problems are you experiencing with the NAS? 

 

If you can get to the admin page, please PM me the logs.

 

Regards,

Sloth32's avatar
Sloth32
Aspirant
May 04, 2017

Nothing that I can see issue wise in the system, everything seems ok. It jsut keeps showing this error. Also the logs do go back quite some time, but please take note that I just recenetly rebuilt my drive share on Sunday night so all of the data from before then is no longer exitent on the drives (As Im sure you will notive a few virus warnings previous to that date in the logs). PM'ing you the logs.

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    May 05, 2017

    Hi Sloth32,

     

    Did you factory reset before rebuilding the volume? I think you meant volume when you said drive share, correct me if I'm wrong, please.

     

    Regards,

    • Sloth32's avatar
      Sloth32
      Aspirant
      May 05, 2017

      Correct, I meant the Volume.

       

      No, I did not do any sort of factory reset on the system before deleting the old volumes and building the new one. 

      • JennC's avatar
        JennC
        NETGEAR Employee Retired
        May 05, 2017

        Hello Sloth32,

         

        If there is no data or if there was then backup the data, factory reset the NAS from the boot menu.

         

        Regards,

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