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Forum Discussion
morielly
Jul 13, 2017Aspirant
Where are the firmware release notes?
I have a ReadyNAS 3138 that crashed today. When I couldn't ping it I checked on the device, which is in a server room behind a locked door, and it was just off. When I started up, I had no error me...
- Jul 13, 2017
go here @ https://www.netgear.com/support/download/
type in readynas
select os 6
near the bottom of the right column, there is a down arrow to expand to show the older versions and their release links back to firmware 6.4.2.
morielly
Jul 14, 2017Aspirant
Hi mdgm:
When I visit the "Logs" page on the ReadyNAS it doesn't give me a lot of information. Prior to the crash, there had been no log entry here for 5 days (and the last one was "Resyncing".
Then, after we discovered the ReadyNAS was off, we turned it on, and the next log entries were:
Thu Jul 13 2017 2:50:57 | System: ReadyNASOS background service started. | |
Thu Jul 13 2017 2:50:56 | System: ReadyNASOS service or process was restarted |
However, when I use the "Download Logs" function, I get a zip file with a ton of logs. I picked through all these looking for events that are timestamped in the hour or so before the crash. The ones that seem most relevant are kernel.log, systemd-journal.log, system.log, and readynasd.log.
Reviewing these, I can tell that:
The NAS has been behaving pretty well up until yesterday.
Yesterday it rebooted at the following times:
July 13 - 02:50:48
July 13 - 08:21:51
July 13 - 21:30:11
July 14 - 02:17:02
But in every case, the logs don't provide anything useful because:
- The prior log entry, before the reboot, was different for each of the above events.
- The prior log entry, before the reboot, was hours before the above event
morielly
Jul 14, 2017Aspirant
Here are some examples of my logs:
readynasd.log Example 1
Jul 13 15:17:34 WTPNAS001 readynasd[2961]: Cannot open /var/lib/apt/lists/apt.readynas.com_packages_readynasos_dists_6.6.0_apps_binary-amd64_Packages
Jul 13 15:17:34 WTPNAS001 readynasd[2961]: Cannot open /var/lib/apt/lists/egnyte-cdn.egnyte.com_storagesync_netgear6_en-us_dists_6.6_egnyte_binary-amd64_Packages
Jul 13 15:58:59 WTPNAS001 readynasd[2961]: NTP is enabled.
Jul 13 20:39:07 WTPNAS001 readynasd[2961]: Volume NASVOLUME is resynced.
-- Reboot --
Jul 13 21:30:11 WTPNAS001 readynasd[2961]: readynasd log started
readynasd.log Example 2
Jul 13 21:45:39 WTPNAS001 readynasd[2961]: ERROR: Radar: Maximum iteration exceeded
Jul 14 02:09:40 WTPNAS001 readynasd[2961]: Volume NASVOLUME is resynced.
-- Reboot --
Jul 14 02:17:02 WTPNAS001 readynasd[2973]: readynasd log started
readynasd.log Example
Jul 13 02:45:46 WTPNAS001 nmbd[2935]: ***** Samba name server WTPNAS001 is now a local master browser for workgroup WORKGROUP on subnet 192.168.1.200 *****
-- Reboot --
Jul 13 02:50:46 WTPNAS001 rsyncd[2834]: rsyncd version 3.1.1 starting, listening on port 873
Jul 13 02:50:46 WTPNAS001 wsdd2[2836]: starting.
systemd-journal.log Example
Jul 13 21:17:01 WTPNAS001 CRON[15383]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Jul 13 21:17:01 WTPNAS001 CRON[15376]: pam_unix(cron:session): session closed for user root
-- Reboot --
Jul 13 21:30:07 WTPNAS001 systemd-journald[1421]: Runtime journal (/run/log/journal/) is 8.0M, max 195.5M, 187.5M free.
kernel.log
Jul 06 13:47:35 WTPNAS001 kernel: igb 0000:00:14.0 eth0: igb: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX
-- Reboot --
Jul 13 02:50:43 WTPNAS001 kernel: Initializing cgroup subsys cpuset
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