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beefheart's avatar
beefheart
Aspirant
Feb 21, 2016

Where is my data ?

ReadyNAS104 w/ v6.4.2   828.05GB data free from an overall 5.44TB. The rest of the data is snapshot. Except I cannot find any snapshot data in any folder.I need my remaining 4.5TB back. HELP!   P...
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mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Feb 21, 2016

Please send me your logs (see the Sending Logs link in my sig)?

Welcome to the Community!

  • beefheart's avatar
    beefheart
    Aspirant
    Feb 21, 2016

    Thanks. Just sent a note

     

    beefheart

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Feb 21, 2016

      Thanks for the logs.

      A one-off upgrade to the snapshots failed when you updated to 6.2.4.

      I have sent you a PM.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Feb 21, 2016

        You should have your free space back now. Can you confirm?

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