NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
beefheart
Feb 21, 2016Aspirant
Where is my data ?
ReadyNAS104 w/ v6.4.2 828.05GB data free from an overall 5.44TB. The rest of the data is snapshot. Except I cannot find any snapshot data in any folder.I need my remaining 4.5TB back. HELP! P...
beefheart
Feb 21, 2016Aspirant
Thanks. Just sent a note
beefheart
mdgm-ntgr
Feb 21, 2016NETGEAR Employee Retired
Thanks for the logs.
A one-off upgrade to the snapshots failed when you updated to 6.2.4.
I have sent you a PM.
- mdgm-ntgrFeb 21, 2016NETGEAR Employee Retired
You should have your free space back now. Can you confirm?
- beefheartFeb 21, 2016Aspirant
Confirmed. Thanks. How do I avoid this in the future ?
- mdgm-ntgrFeb 21, 2016NETGEAR Employee Retired
Thanks for the confirmation via PM.
Btw your other NAS is 100% full. Perhaps there is a problem on that one too? Can you send me the logs from that unit?
You shouldn't fill a NAS that full. For optimal performance volume usage should be kept below 70%. You should keep volume usage should be kept to roughly 80% or less.
- beefheartMar 04, 2016Aspirant
Ok I am having this problem again. I just deleted 4.2TB from a folder where the snapshot setting was set to daily. I switched it to 'never' and saved, after enabling snapshot access. Then I deleted 4.2TB of data. The snapshot folder does show up but cannot delete contents. I just need my free space back. Please advise on how I can do this myself.
Thanks!
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!