NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rucyj35's avatar
Rucyj35
Aspirant
Dec 19, 2024
Solved

Which disk format to use when adding

I have a NAS 102 populated with two drives, RAID1, now running out of space.

I've added a further external drive via USB port.

The System sees it, but reports the message:  System: External storage device is connected but the file system is not recognized.

I checked on my PC it was standard Win11 formatted, and accessible. Since it does not come up as potential capacity, I can't use the NAS format function. Suggestions please.  

 

Many thanks.


  • Rucyj35 wrote:

    Yes, that's what I thought.  However, although it was set to sync and GMT, the time was well out. I assumed it was syncing to an American server, so I disabled it and entered the time manually.


    You can configure 0.pool.ntp.org and 1.pool.ntp.org.  That should give you a local server.

     

    Entering the time manually is generally good enough, but it needs to be re-done periodically because the internal clock will drift.  Also you need to recheck it after a power disruption.

15 Replies

Replies have been turned off for this discussion

  • Rucyj35 wrote:

    I have a NAS 102 populated with two drives, RAID1, now running out of space.

     


    The best strategy is to purchase two NAS-purposed drives (for ex. Seagate Ironwolf), end expand the RAID-1 array.  If you do this, don't purchase WD Reds - they are SMR (shingled magnetic recording).  WD Red Plus are ok.

     


    Rucyj35 wrote:

     

    I checked on my PC it was standard Win11 formatted, 

     


    NTFS?  Or FAT32????

     


    Rucyj35 wrote:

     

    The System sees it, but reports the message:  System: External storage device is connected but the file system is not recognized.

     


    Use the Windows Disk Manager to see if there is a second partition on the disk.  (The disk manager calls them "volumes").  If there is, then remove all the partitions using the disk manager.  Then reformat it as NTFS in Windows.

    • Rucyj35's avatar
      Rucyj35
      Aspirant

      Excellent, thanks.  I now see the external drive, but it's just an external USB drive, and not being automatically added to the existing Volumes.  When I go into the settings wheel for the drive, I'm offered options to eject it, or format it: EXT 3/4, NTFS (which it already is), and BTRFS.

      What's my action here please?

      • Rucyj35's avatar
        Rucyj35
        Aspirant

        Also I have found a log entry:  System: NTP is disabled

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More