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Forum Discussion
pvnnpavan
Jul 01, 2021Tutor
Why only 1st NIC is having heating issues and that alone taking complete network down on 21400 model
Why only 1st NIC is having heating issues and that alone taking complete network down on 21400 model I can see NIC 1 is not working and NIC 2 is online but still network is not working properl...
Sandshark
Jul 01, 2021Sensei
You can disable both IPv4 and IPv6, but I don't know if that will accomplish what you want. I do not know if the 214 uses two completely independent channels for the two ports or has some dual-port devices. If it has the latter, heat from one channel could affect the other.
There is no other way to access the NAS, but there are methods of using other devices to recover data. Or, you can move the volume to a replacement OS6 NAS.
pvnnpavan
Jul 01, 2021Tutor
Do we know what exactly is causing the issue.
Since this issue is not there before v6 upgrades..
NAS is working perfectly fine 24x7 through out the year.
Is v6 causing these issues or any firmware upgrade to NIC's ???
- StephenBJul 02, 2021Guru - Experienced User
pvnnpavan wrote:
Since this issue is not there before v6 upgrades..
What do you mean by v6 upgrades?
BTW, what is the warranty status of your NAS? Normally it is 3 years for the original purchaser, so it might still be covered.
- pvnnpavanJul 02, 2021Tutor
Its out of warranty.
I did raise ticket on this issue with Netgear India 1 year back.. but not able to reach them since I am out of country and they closed the ticket.
So its just staying without much usuage.
Is this known hardware issue or something else ?
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