NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dennislv
Jul 09, 2019Aspirant
Why was my previous message deleted?
https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/RN-626X-6-10-1-Active-directory-Import-Error-rndb-account-c-2473/m-p/1772410/thread-id/181111
dennislv
Jul 09, 2019Aspirant
If you don't want me to use the forum for help, just tell me. You shouldn't treat your customers like this.
- SandsharkJul 09, 2019Sensei
Something is likely causing them to get caught up in the SPAM filter, so an admin has to release them. I can get to the first, but not the second.
- Marc_VJul 10, 2019NETGEAR Employee Retired
Welcome to the Community!
https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/RN-626X-6-10-1-Active-directory-Import-Error-rndb-account-c-2473/m-p/1772410/thread-id/181111 is actually available and can be viewed on the Community while https://community.netgear.com/t5/New-ReadyNAS-Users-General/The-admins-decided-to-delete-my-previous-post-of-this/m-p/1772566#M37269 is marked as spam and will not be released since there's already a duplicate entry. The Community is a place where users and experts share knowledge and experiences with their devices so we are here to help and will not prohibit anyone from using it unless Guidelines are not followed.
We also don't recommend posting your logs publicly as it may compromise privacy. I suggest avoiding posting it publicly so it will not be automatically detected as Spam.
I suggest opening a case on my.netgear.com and contact Support for assistance on the issue you are having so L3 will be able to check on this.
HTH
Regards
- dennislvJul 10, 2019Aspirant
Marc_V wrote:
I suggest opening a case on my.netgear.com and contact Support for assistance on the issue you are having so L3 will be able to check on this.
Thank you Marc_V for clarifying. I would have contacted support directly, but my 90 days are up and its going to cost me $380 to chase a bug that seems to go back a few versions. Is this my only option?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!