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Forum Discussion
hxroberts
Mar 20, 2023Aspirant
Nighthawk RAX45 - can not change SSID back to previous
In doing a firmware update, a factory reset was somehow done, changing my SSID and PW back to the original which matches the stickers on the device. I then went and tried to change the SSID and PW back to what I had setup and I get the error message that the SSID is a duplicate and to please change to a new one. I tried both via the Nighthawk app and the web browser. I have no backup. Is it possible to get it back to using my old one?
My apologies for the delayed response/resolution but I've been away and recently returned to resolve this. As it turns out, I had an N300 WiFi range extender in the garage for the home security cameras and this was not allowing me to change back to my network name. I removed this first and then was able to make the changes desired, then reconnected the extender and all is now good. Thanks for all of your help.
14 Replies
- FURRYe38Guru - Experienced User
It's recommended to change the SSID name to a custom name other than what comes as default on the sticker.
- hxrobertsAspirant
It was changed to a unique SSID and PW when it was setup in late 2020. I've been doing firmware updates and this is the first time it somehow did a factory reset. I want to change it back to what I had setup as my SSID.
- FURRYe38Guru - Experienced User
Did you do a FR from the reset button in back or from the Backup menu in the web UI using the erase button there?