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Forum Discussion
TobyE
Dec 18, 2015Guide
WIN 10 Slow Directory enumeration SMB
After upgrading to Win 10, access to my ReadyNas 312 has become problematic. When I browse to a share in explorer, it takes a long time to display the share contents (10-60 seconds). This becomes f...
- Dec 31, 2015
Update: I turned off the ReadyNAS anti-virus and removed network and file access permissions on the one share I had them on. All started working well. So I then turned back on the network-access permissions (left file-access alone since if you can't access the share over the network then who cares about the file-access... I think). Still everything is going well. So now I guess my next move will be to turn on anti-virus again.
StephenB
Dec 18, 2015Guru - Experienced User
Are you using Kaspersky Internet Security 2016?
TobyE
Dec 18, 2015Guide
No I am not. I have also turned off my Norton Internet Security with no positive effect.
- StephenBDec 19, 2015Guru - Experienced User
Did you try the troubleshooter with Norton turned off?
You could also try running "cmd" and then entering
netsh winsock reset
It will prompt for a reboot. After it completes, try using the troubleshooter again.
- TobyEDec 20, 2015Guide
Stephen,
Thanks for the response. I did try this with no joy. I found a solution for this error that had me copy the Winsock and Winsock2 registry entries from a working system and replacing them in the registry. This cleard the error from the troubleshooter, but did not solve my issue.
Some additional information: I explored the chance that it was an authentication issue, and have kinda ruled that out. My windows login is the same as the User and Share name on the NAS (Toby). I also entered the server IP along with Admin user name and password (for the NAS) in the Windows Credentials. I went to the User config on the NAS and changed the password for Toby and it took about 2 minutes, but it fineally resulted in only being able to access the shares on the server via the IP address and it also showed the "Data" share as expected. I then changed the Toby password back to match the windows login and access was restored to the \\Server share.
I then examined the smbd.log from the server and saw the login transactions as expected.
[2015/12/19 14:03:57.990804, 2] ../source3/auth/auth.c:315(auth_check_ntlm_password)
check_ntlm_password: Authentication for user [Toby] -> [Toby] FAILED with error NT_STATUS_WRONG_PASSWORD[2015/12/19 14:04:30.911822, 2] ../source3/auth/auth.c:305(auth_check_ntlm_password)
check_ntlm_password: authentication for user [Admin] -> [Admin] -> [admin] succeededLong story short, I don't think it is an authentication issue. This is driving me nuts. This is not just an annoyance, it almost makes the server unusable. For example, I fire up Windows Media Player and it takes forever to populate my music library, while the access light on the server stays on almost constantly. Opening the Pictures share takes forever to populate the thumbnail images, etc. I can't use the preview pane in Windows explorer (say for images or PDFs) because even after closing the explorer window, the file lockouts prevent me from editing or saving the file I was viewing for about 1-2 minutes.
I really need some help, I think the next step may be some network traces, but I am not sure about the best method to accomplish this. Once again, any help would be appreciated!
Toby
- StephenBDec 20, 2015Guru - Experienced User
If you run CMD and then
dir \\nasipaddress\Pictures
is the enumeration also slow?
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