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Forum Discussion
Windows 7 Backup FAILS
I've been pulling my hair out for a week on this issue, and finally found a solution.
Since the built in backup facility in the readynas does not support volume snapshots, I have been trying to use windows backup on my client machines to accomplish backups. I have been trying 2 different machines for about a week with no success. The backups fail with windows error 0x81000039 "The backup was not successful. The error is: Backup encountered an error when accessing the remote shared folder" I tried many different possible solutions, the last of which was to turn OFF the Antivirus function of the server (standard on 6.1.3). This is the standard antivirus. I havent even tried the Antivirus Plus download. After turning this feature off, backup works fine.
This is the second time Antivirus has been implicated in system problems. The first time was during the diagnosis of a crashing problem when the Level 3 tech Jerry Fulgencio (#9028) told me that I could not run antivirus and snapshots at the same time. I would like to use the advertised Antivirus feature, but at this point, it seems that it has a hard time working properly in this environment! The client PCs are running Windows 7 Ultimate 64bit. The backups include file backup and volume snapshots. The obvious apple to the scheme (as I have used it before) is that I can restore the client PC to it's exact state by reimaging a new HD in case of failure, and it is free with Windows.
What can I do to get Antivirus to work? Already submitted a case to support. I'm sure I'll get "I'm researching this for you" for the next few weeks.
Actually, I'm starting to wonder if anyone in this forum is running V6 software. Is there such bad blood because of a lack of upgrade path. From what I've seen, the folks on the older software may be at an advantage.
Since the built in backup facility in the readynas does not support volume snapshots, I have been trying to use windows backup on my client machines to accomplish backups. I have been trying 2 different machines for about a week with no success. The backups fail with windows error 0x81000039 "The backup was not successful. The error is: Backup encountered an error when accessing the remote shared folder" I tried many different possible solutions, the last of which was to turn OFF the Antivirus function of the server (standard on 6.1.3). This is the standard antivirus. I havent even tried the Antivirus Plus download. After turning this feature off, backup works fine.
This is the second time Antivirus has been implicated in system problems. The first time was during the diagnosis of a crashing problem when the Level 3 tech Jerry Fulgencio (#9028) told me that I could not run antivirus and snapshots at the same time. I would like to use the advertised Antivirus feature, but at this point, it seems that it has a hard time working properly in this environment! The client PCs are running Windows 7 Ultimate 64bit. The backups include file backup and volume snapshots. The obvious apple to the scheme (as I have used it before) is that I can restore the client PC to it's exact state by reimaging a new HD in case of failure, and it is free with Windows.
What can I do to get Antivirus to work? Already submitted a case to support. I'm sure I'll get "I'm researching this for you" for the next few weeks.
Actually, I'm starting to wonder if anyone in this forum is running V6 software. Is there such bad blood because of a lack of upgrade path. From what I've seen, the folks on the older software may be at an advantage.
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