NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
avpman1
Jan 19, 2014Aspirant
Windows 8.1 can't see NAS
Radiator 4.2.25
NVX+
I have two windows 8.1 machines which can't see my NAS drive (\\NAS2) in Windows Explorer or from any other program which browses for a drive.
I CAN access the drive and folders by using it's IP address i.e. \\192.168.1.xx in Windows Explorer.
I can NOT map a network drive to it by using the IP address or name.
My two windows 7 machines see the NAS just fine. Functions absolutely perfectly.
Radiator discovers the drive just fine.
I can ping the drive.
I've disabled the firewall.
The DNLA portion of the NAS shows up under Media Servers and that functionality works perfectly.
Extensive googling provides suggestions from re-installing Window 8.1 to standing on your right foot, touching your nose, with your left index finger, while facing south, on a Thursday at exactly 12.01:30 - I.E. Nothing works! Does anybody have a sure-fire way to fix this? I know, I know, I know - Microsoft probably added a "feature" in 8.1 which is causing an incompatibility between it and the ReadyNas.
Please help... :cry:
NVX+
I have two windows 8.1 machines which can't see my NAS drive (\\NAS2) in Windows Explorer or from any other program which browses for a drive.
I CAN access the drive and folders by using it's IP address i.e. \\192.168.1.xx in Windows Explorer.
I can NOT map a network drive to it by using the IP address or name.
My two windows 7 machines see the NAS just fine. Functions absolutely perfectly.
Radiator discovers the drive just fine.
I can ping the drive.
I've disabled the firewall.
The DNLA portion of the NAS shows up under Media Servers and that functionality works perfectly.
Extensive googling provides suggestions from re-installing Window 8.1 to standing on your right foot, touching your nose, with your left index finger, while facing south, on a Thursday at exactly 12.01:30 - I.E. Nothing works! Does anybody have a sure-fire way to fix this? I know, I know, I know - Microsoft probably added a "feature" in 8.1 which is causing an incompatibility between it and the ReadyNas.
Please help... :cry:
18 Replies
Replies have been turned off for this discussion
- mvirgilioAspirantI had this exact same problem and I have a HACK fix which worked for me until Netgear fixes this issue with authentication.
I have multiple windows 8.1 workstations and they BOTH had this problem until this adjustment.
Control Panel -> Administrative Tools -> Local Security Policy
Local Policy -> Security Options -> Network security: LAN Manager authentication level
Adjust from: Send NTLMv2 response only\refuse LM & NTLM to Send NTLMv2 response only.
I DONT believe I had to reboot after this.
This fix allows LM and NTLM to work. I'm assuming that something is broken with the NTLMv2 protocol and adjusting allows windows to fallback to older methods.
NO This is not best practice and will NOT solve the problem for companies whom are following best practices and restricting windows authentication to NTLMv2. - mvirgilioAspirantUpdate to my previous post. I updated to the Beta 6.1.6 RC13 software and windows 8.1 workstations are now working with the default NTLMv2 authentication.
6.1.6 should be released soon (as I was told by an engineer), but the beta is working perfectly for me now. - ScottChapmanApprenticeYep, me too. Updated yesterday and working now without a hitch.
- avpman1AspirantI don't have the Pro version of Windows 8.1 so there is no option to get to the group policy editor. So what I did was to remove and re-install the network adapter and UN-checked the IPV6 option for the adapter. I initially tried just disabling the IPV6 but that didn't work. I had to update the network driver and then disable IPV6. If I re-enabled IPV6 the NAS disappeared again.
- aussieboxerAspirantIm also hitting this problem. Im running RAIDiator-x86 (Ultra NAS 6) Version: 4.2.27 (Just upgraded to this to see if it would fix the problem and it didnt)
Ive tried the things in this thread - and actually got it going temporarily - but its stopped working again !!
I can Ping the NAS (I have two of them)
Raidar can see them
The logs dont show any issues with CIFS (SMB) - indeed any errors and ive tried rebooting the NAS's and turning off the service and back on.
They are in the same work group.
I have IP6 turned off.
I have set Local Policy -> Security Options -> Network security: LAN Manager authentication level to Send NTLMv2 response only.
I cant find an SMP Plus add on for the UltraNAS 6
Any thoughts appreciated. - StephenBGuru - Experienced UserIs the network classified as private by the windows systems?
- aussieboxerAspirantYes - its a Private Network.
- StephenBGuru - Experienced UserDoes explicitly browsing to the NAS work (entering \\NASIP\SHARENAME into windows explorer, not IE)?
Does the PC name happen to match a share name on the NAS?
Does your Windows logon match a NAS user name (for instance admin)?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!