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Forum Discussion
Miadi
Apr 19, 2018Aspirant
openvpn 证书问题
说明:出厂固件版本1.0.1.36可以使用vpn。
第一台R9000,升级固件1.0.3.10后,openvpn证书丢失,导致不能使用vpn。
官方客服换了一台新机,并告知我1.0.3.10有bug,可以使用1.0.3.6,于是把第二台R9000升级到1.0.3.6,证书没有丢失,但是过期了,过期时间是1902年。
降级固件也没用,证书不更新,一直是过期的证书。
现在客服没有给出解决方案,也不能给解决,只说向研发报bug。
我花了3000元买了一个全世界最牛逼的路由器,现在出问题没人给解决。
我一次一次的电话邮件沟通,刷新各版固件,无偿的为你们做测试,现在没有任何一个人能给我一个明确的答复,只跟我说抱歉。
第一台R9000,升级固件1.0.3.10后,openvpn证书丢失,导致不能使用vpn。
官方客服换了一台新机,并告知我1.0.3.10有bug,可以使用1.0.3.6,于是把第二台R9000升级到1.0.3.6,证书没有丢失,但是过期了,过期时间是1902年。
降级固件也没用,证书不更新,一直是过期的证书。
现在客服没有给出解决方案,也不能给解决,只说向研发报bug。
我花了3000元买了一个全世界最牛逼的路由器,现在出问题没人给解决。
我一次一次的电话邮件沟通,刷新各版固件,无偿的为你们做测试,现在没有任何一个人能给我一个明确的答复,只跟我说抱歉。
11 Replies
- MiadiAspirant
- Jessie_ChenAspirantHello Miadi,感谢您对NETGEAR的支持!关于R9000 VPN证书的问题,研发提供了以下修复版本,请下载更新。若问题未能解决,请及时与我们联系。多谢您的理解和配合!
是那個證書有問題,ca,server,client,還是所有的
- schumakuGuru - Experienced User
Check all three please.
- schumakuGuru - Experienced User
Hi Miadi
To the extent I think I understand Chinese your R9000 has a certificate with an expiration date in 1902. No idea what can cause this - seen at least one more similar report some days ago here in the community.
The Nighthawk firmware does usually come with a factory (hard coded) certificate, signed by Entrust, that's the one I have in place since 1.0.3.10 - conclude, there is a problem with some, but by far not all R9000 updated:
This kind of factory certificate is also the reason why older firmware - which held indeed an expired certificate (but not back as far as 1902) - can't be used anymore.Digging again with the Netgear product engineer.
(Edit:)
If you have a minute - please download the OpenVPN Windows config from your R9000, unzip, and open (double click) ca.crt and client.crt - post the certificate overview and details.
The older certificate set was valid from 25-APR-2014 ... 22-APR-2024, the one I have here on my R9000 is valid from 26-APR-2017 to 21-APR-2037. Curious about yours.
(Edit end.)Regards,
-Kurt
PS. Take this as another complaint AbhayB and NaderA - it's ridiculous how unreliable your supposedly leading edge (and expensive!) products are.- MiadiAspirant