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MajikSpoon's avatar
MajikSpoon
Follower
Mar 23, 2017
Status:
Resolved

Nighthawk R7000 Traffic Meter Monthly Limit Increase

Please update the Traffic Meter feature for the Nighthawk R7000 to have an increased Monthly Limit that can account into the Tbytes. Comcast as an ISP has began to implement data caps at 1024Mb which...
AC1900
data cap
data limit
Firmware
increase
internet
modification
monitoring
monthly limit
Nighthawk
Owl1's avatar
Owl1
Aspirant
Feb 01, 2018

Yes tmac11, it seems you buy their products & then Netgear appears to do nothing about any issues you bring up - no explanation either, no advice, not even if they "get it". Feels like they're just shuffling papers. In business, communication is key & no matter how big a company is they can be brought down if they continue to ignore their customer base.

 

I've got an R8500 (expensive) & had an R7000 previously. Essentially the same software but no changes still after a long time. Each firmware revision has the same Traffic Meter issue of limited input which cannot accommodate the higher monthly limits offered by more & more ISP's. They added a new firmware for the R8500 just recently & STILL no change to the Traffic Meter.

 

It can't be THAT difficult to fix. The function is already there, at the very least they could add 2 numerical spaces to allow TB input or add another box where you can input TB's instead of GB's.

 

Hopefully they'll do it sooner than later. But if we all pipe up perhaps it'll be sooner as companies don't react until they are made to most of the time. Hard to find ones that are pro-active.

 

Cheers!