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Per NetGear social media, we are supposed to suggest the below idea here.
My idea, as crazy as it sounds, is that Netgear continue to support their R8000 devices.
I know, sounds insane but hear me out. People spent hundreds of dollars on a product featuring the "latest tri-band wifi" technology. Now instead of leaving them hanging with a big security exploit for two months, device issues and a feature release stall, Netgear should develop a new robust firmware. Ideally it would be one that wouldn't encourage them to go out and try questionable 3rd party firmwares. That means, it should be competitive (feature wise) with those 3rd parties while fixing ongoing issues highlighted in the forums.
Benefits:
1. Happy customers who don't feel like they wasted money and are not stranded with a reletively up to date tech, that lacks manufacture support, features and security.
2. See #1 above. I think it deserves reiteration.
Facts
1. product saw less than 18 months of firmware releases and developer support.
2. Nearly 9 months have past since the last firmware update (as of 8/31/2016).
3. June 2016: security notice suggested disabling of features due to security exploit.
4. 2 month later, June 2016 security exploit is still unpatched, leaving customers exposed.
5. There are no Nighthawk products listed on the NetGear EoL page, including the R8000.
6. The product is still available through online and big-box retailers.
14 Comments
- AbhayBNETGEAR Employee RetiredStatus changed:UnspecifiedtoNot a Feature or Product Idea
We have released R8000 Firmware recently to address some of the issues. We will keep working on our backlog. Please visit https://www.netgear.com/support/product/R8000#download for information on the latest firmware.
- ChirTutorThe one patch note... Fixes the genie app crash issue.
- gcgiftosOnlookerThe Firmware update for the R8000 needs to be installed on a corrupted firmware unit using TFTP Client software. The link given to download this client software only shows a version which wont work with OS 10.15, the current operating system. In fact, it states it only supports up to a system which is several years old. Does anyone know where one can get a copy of TFTP Client software which works with OS 10.15?
- michaelkenwardGuru - Experienced User
Does anyone know where one can get a copy of TFTP Client software which works with OS 10.15?
This is not a "Idea Exchange". It is a redundant* question that is best answered in the section for your hardware.
*Because you don't need to install TFTP Client software for OS 10.15.