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Knowledge Base Article
New - Orbi RBR/RBS 750/850/860 and 960 series Firmware Version 7.2.7.15 Released
Enhancements: 02/21/2025
- Added Router Protection support.
Bug Fixes:
- Fixed a WiFi connection stability issue.
- Fixed various bugs.
Security Fixes:
- This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security
For ALL Regions.
Known issues: Breaks IPv6 support. If you need IPv6 WAN and LAN support, users are recommended to revert back to prior working FW version. NG has been made aware of this issue. Otherwise, disable IPv6 on the RBR for this version of FW.
Download Link:
Orbi 750 Series:
https://www.netgear.com/support/product/rbk752/#download
Orbi 850 Series:
https://www.netgear.com/support/product/rbk852/#download
Orbi 860 Series:
https://www.netgear.com/support/product/rbk862s/#download
Orbi 960 Series:
https://www.netgear.com/support/product/rbke962/#download
Please navigate to the link below for step-by-step instructions on how to update your Orbi model system::
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Be sure to update the RBS FIRST, then the RBR lastly.
I HIGHLY recommend after the FW is loaded on the system and it's back to ready, power OFF all Orbi units and the ISP modem/ONT for 1 minute. Then back ON with the ISP modem/ONT first, then RBR then RBS.
The best advise we can give people is to start a new config, power on one RBS and wait for some SOLID light or most often blue or magenta. And then add the RBS WIRELESSLY via the WebUI. Power off the RBS. Then rinse and repeat with any additional RBS(s). Pair RBS one at a time even if you have more than one. For ethernet connected RBS, after things come up wirelessly, you can move to wired backhaul but don't start with wired backhaul for those RBS that are ethernet connected. Wirelessly connect and sync RBS first before ethernet connecting RBS.
NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
NOTE: The Disable Auto Update feature only prevents ANY new FW from being installed if available. This does NOT prevent the system from checking NG services to see if new FW is available. If new FW is available, this will be displayed as a notification to the user on the RBRs web page only. It will be up to the user to upgrade FW or not.
A factory reset maybe needed if problems are encountered after the FW update:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
NOTE: Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200
This article applies to:
Let us know how it works for you...Please make a new post regarding any problems your seeing in the Orbi AX and AXE support forums.
Orbi WiFi 6/6E (AX & AXE) WiFi Systems | NETGEAR Communities