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Knowledge Base Article

New - RBE970 / RBE971 Firmware Version 9.13.1.2 Released

Bug Fixes: 6/24/2024

  • Resolved voice and video drop issues
  • Strengthened security protocols for guest network access to enhance overall network protection.
  • Enhanced WAN failover and recovery mechanisms to improve connection reliability and stability.
  • Addressed issues affecting the stability of 240 MHz band to ensure more consistent wireless performance.
  • Optimized handling of wireless network configuration changes for smoother transitions and improved connectivity.
  • Improved memory management on satellite devices to enhance performance and resource efficiency.
  • Enhanced performance and stability of local device-to-device streaming.
  • Extended multicast capabilities to improve efficiency and compatibility across connected devices.
  • Improved APS functionality to ensure alignment with the latest regulatory requirements.
  • Resolved graphical user interface (GUI) display issues for improved user experience and clarity.

 

Download Link:

https://www.netgear.com/support/product/rbe972s#download

 

Firmware Update Instructions:

To update your router’s firmware, follow the instructions in your router’s user manual. To view your router’s user manual, visit https://www.netgear.com/support/product/RBE971.aspx#docs

 

IF MANUALLY UPDATING THE SYSTEM:

Be sure to update the RBS FIRST, then the RBR lastly. 

Please navigate to the link below for step-by-step instructions on how to update your RBR971/RBS970:

https://community.netgear.com/kb/en-orbi-knowledge-sharing/procedure-to-manually-firmware-update-orbi-and-nighthawk-mesh-systems-/2456254

 

 

I HIGHLY recommend after the FW is loaded on the system and it's back to ready, power OFF all Orbi units and the ISP modem/ONT for 1 minute. Then back ON with the ISP modem/ONT first, then RBR then RBS.

 

NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.

 

FW UPDATE ALL Feature:

If there is a FW updated seen on the RBRs web page and all RBS are online and connected with GOOD STATUS, you can select the UPDATE ALL button option to have the RBR update the RBS and RBR. Update All button is seen on the RBRs Firmware Update WEB page on the Check for Updates FW section of the page. Once FW has been checked for an update and all devices show the FW update is available, select the UPDATE ALL button. Give 5 minutes for the process to take place. 

 

 

NOTE: If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files. Use the ERASE button on the routers web page to factory reset the router:

https://community.netgear.com/kb/en-orbi-knowledge-sharing/orbi-systems-manual-factory-reset-process/2456340

 

This sends a Factory Reset command to any and all connected RBS as well.

 

 

Quick Installation Guide, User Manual and Spec Sheet is here:

https://www.netgear.com/support/product/rbe971#docs

 

 

This article applies to:

 

Let us know how it works for you...

 

rbe970 series
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