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AT&T Beam / Aircard 340U not recognized by Ultrabook PC (Windows 10)
MY 340U is not recognized by my machine when inserted. It appears as though it is stuck in some kind of constant restart loop - The AT&T logo will appear of its screen for a couple seconds, then go b...
zactly, Maybe this is just a matter of symantecs, but I don't feel like this is a "solution", but rather a "work-around".
If you had read my further posts on this thread, I already explored the "usb hub" work-around. While it is functional, and I use it in emergencies, it requires that I carry around yet another peice of hardware that I would much rather not have to carry with me.
So, I decided to get a usb 3.0 hub, with a built in ethernet port, since the XPS 15 does not have one of those either. At least now this extra hardware that I must carry with me servce more than one purpose.
Thanks for your reply to this thread.
Mi3keB
Here's a link to Jlittle489's post where the issue was worked around:
Here's a link to Nati_S's post regarding the Surface Book and the 341U (Same device, but for T-mobile):
Just for fun, here is the chat transcript of my worthless Netgear support session:
Case #: 27240072 Thank you for choosing NETGEAR. Lyn: My name is Lyn with Expert ID 46383. How may I assist you today? Lyn: Hello, Michael! Mi3keB: Hi. I have a Netgear AC 340U that I purchased from AT&T Mi3keB: It works flawlessly on 3 windows machines. Mi3keB: However, I have my main Dell XPS 15 laptop that won't recognize it Lyn: I see. Mi3keB: Do you know if there is a common compatibility issue with certain dell laptops? Lyn: Michael, since this unit is from your ISP, the service and support should come from them. Based on the information you provided, I think it would also be best to contact Dell regarding this case. Mi3keB: I spoke to a Dell technician and after they did a remote access session to my pc for about 1 hour they came to the conclusion that the pc is functioning correctly. Lyn: I do apologize, but since this unit is from your ISP, the support should be coming from them. You may try to contact them, Michael. Mi3keB: AT&T told me to contact Dell. Mi3keB: Dell told me to contact you. Mi3keB: You tell me to contact AT&T. Lyn: Michael, based on the information , I think this is really an issue from Dell since other devices work. Mi3keB: This is the only device that does not work on my Dell laptop. Mi3keB: I have several other usb devices, including another Aircard (313U) that work fine on it. Lyn: I do apologize, but the support for your AirCard 340U should be coming from your ISP since it comes from them.