Arlo pro 2 requiring subscriptions

[pyi]

I have 4 Arlo Pro 2 (H3) with a base station (VMB4000r3). I also have Arlo Pro 4 (H4) which is also connected to the base. I had a paid subscription for a year. Now the subscription is expired. Now 3 of my Arlo Pro 2 are saying a paid subscription is required to activate the device. I can't even see the live camera. I thought Arlo Pro 2 have 7 days of free recordings and no need a paid subscription to use them. Not sure what is happening. Reboot the base station and still having the same issue. Any help is appreciated. On the other hand, I can still see all the cameras via Apple Home.

[StephenB]

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@pyi wrote:
I thought Arlo Pro 2 have 7 days of free recordings and no need a paid subscription to use them. 

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There is a limit of 5 unsubscribed cameras in the account (that has always been the case).

You list 5 cameras total - is it possible there is another one in the account?

[pyi]

Only 5 cameras. Nothing else. Right now, 3 Arlo Pro 2 cameras are saying I need subscription.

[jguerdat]

Did you set up activity zones? Those require a subscription. If so, remove the zones to remove the message.

[pyi]

I don't even have a menu to delete those activity zones anymore. Except the working ones (Arlo Pro 2 and one Arlo Pro 4).

[pyi]

For those two working ones, activity zones are all deleted as well.

[pyi · Accepted solution]

All resolved. This is what I did. removed one camera from the group. And then go through the syncing process to add it again. Somehow all the cameras are working again and started recording.

[ShayneS]

@pyi Thanks for the update!