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dsm1212's avatar
dsm1212
Apprentice
Aug 23, 2016

Backup to root directory on USB drive slows frontview (OS 6.5.0)

Ok this has an easy work around but I'm just reporting it because I've seen others complain with no resolution on this board. I had to redo my backup jobs due to a bad external disk and when I picked a different device I didn't notice it cleared the destination directory. So I started the backup and very quickly frontview became very unresponsive. The backup list was on my screen in another tab and I was able to select cancel on the job. After about 15 minutes the backup cancelled and frontview was working again. While the backup was running other tabs could not interact with frontview and the window where I had cancelled the job was stuck with the busy/ghosted display. After futzing with this a couple of times I found it was totally repeatable. Then I noticed the destination directory was not set for the backup and the files where in the root of the USB drive (FAT32 in this case). So I created the proper directories and changed the backup job to use a subdirectory. Now the job ran fine and frontview was fine too. It seems very repeatable that if I backup directly to the root of a USB (FAT32) drive then frontview becomes useless while the backup is running. TOP shows in both cases the backup is only using about 4% CPU and is mostly idle otherwise so I don't understand why it is unresponsive. The only thing I can imagine is that there is some frontview component which responds to changes in the root directory??

 

steve

5 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi dsm1212,

     

    Which system are you using and how many backup job/s are you expecting to run? I guess your system has a lot of logs in it that's why the Frontview starts to act up at some point. Could you share us your device logs so we can check?

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • dsm1212's avatar
      dsm1212
      Apprentice

      Sorry, I wasn't back here for a while and didn't notice your question. Do you want me to save system logs and send them somewhere or my backup logs?

       

      I'm not sure I see how logs have much to do with it though. The problem happens when the only thing I change is to edit the destination folder of an existing backup job to USB FAT32. If I clear the destination folder and then start the backup frontview grinds to a halt. If I change it to a sub-folder and start the backup there is no problem. It's been a few weeks, I can try it again if you want just in case something else was going on coincidentally. I did go back and try the bad case again once before the original posting.

       

      I've got 9 backup jobs, but 3 of them only run once per week (2nd full backups to another device for some stuff a really don't want to lose). Disks are < 50% full all partitions. When I was running this backup interactively and it caused the problem, it was the only backup running.

       

      steve

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        How full is the OS partition (both space and inodes)?

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