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Cannot hide SSID - WAC730

JCocivera
Aspirant

Cannot hide SSID - WAC730

Hey everyone,

 

Apologies if this is the wrong location. Wasn't sure where would be a good location. 

 

I have a WAC730 and I am doing some testing on the 5.0 GHz network. Next to "Broadcast Wireless Network Name (SSID)" I have selected "No". However, the SSID is still being broadcasted. 

 
Any assistance anyone can provide for this problem would be great. I would just like to note though, I cannot do a factory reset, which I've seen is a potential fix for this.
 
Thanks!
Model: WAC730|3x3 Wireless-AC Access Points
Message 1 of 10

Accepted Solutions
JCocivera
Aspirant

Re: Cannot hide SSID - WAC730

Ended up restarting the router out of desperation and this fixed the problem. 

View solution in original post

Model: WAC730|3x3 Wireless-AC Access Points
Message 10 of 10

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schumaku
Guru

Re: Cannot hide SSID - WAC730

Have ad-hoc enabled an SSID on both 2.4 and 5 GHz set to broadcast disabled - and the SSID does not show up on air. Firmware is 3.9.0.3 on a WC730. 

 

3.9.0.3 50 no broadcast.PNG3.9.0.3 24 no broadcast.PNG

Message 2 of 10
schumaku
Guru

Re: Cannot hide SSID - WAC730

@RaghuHR please

Message 3 of 10
RaghuHR
NETGEAR Expert

Re: Cannot hide SSID - WAC730

Hi @schumaku @JCocivera

 

Could you please share AP configuration backup files? We will check and update.

 

Thanks,

Raghu

Message 4 of 10
schumaku
Guru

Re: Cannot hide SSID - WAC730

@RaghuHR the 730 used for the test (on the highest virtual SSID) here does behave as expected. 

Message 5 of 10
JCocivera
Aspirant

Re: Cannot hide SSID - WAC730

What would be the best way to get the file to you (as it seems you can only upload pictures files and pdf files on this forum). 

Model: WAC730|3x3 Wireless-AC Access Points
Message 6 of 10
JCocivera
Aspirant

Re: Cannot hide SSID - WAC730

Thanks for the assistance! I am not seeing ad-hoc in your screenshot though. 

 

Apologies if I am misunderstanding. 

Message 7 of 10
RaghuHR
NETGEAR Expert

Re: Cannot hide SSID - WAC730

@JCocivera

You can upload into google drive and send me a link via PM.

 

Thanks,

Raghu

Message 8 of 10
schumaku
Guru

Re: Cannot hide SSID - WAC730

It was just an ad-hoc test, unrelated to the names choosen. 8-)

Message 9 of 10
JCocivera
Aspirant

Re: Cannot hide SSID - WAC730

Ended up restarting the router out of desperation and this fixed the problem. 

Model: WAC730|3x3 Wireless-AC Access Points
Message 10 of 10
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